Engineering the Client Experience
GLMV Architecture 1525 E. Douglas, Wichita, KS 67211, Wichita, KSThe year may be 2023, but SMPS’ Marketing 2022 survey results showing that client experience will be the single most important marketing and business development approach by 2022 still rings true. And while only 18% of survey respondent firms had a client experience program in place in January 2020, the percentage likely hasn’t much improved […]